An AI customer service agent
The AI sales assistant built into the Arsigo e-commerce platform: it talks to your customers 24/7 with GPT-4-level natural language, recommends products and captures orders. It hands off to a human when needed. Web, WhatsApp, Instagram, all with your store, in one panel.
What is Arsigo's AI customer agent?
You build your store on Arsigo, and the AI customer agent comes built in. It uses natural language processing to understand customer questions, recommend products and drive sales. Unlike legacy chatbots that rely on canned responses, it truly understands the conversation, produces tailored answers like a real person, and is wired to your store's real product/stock/order data.
Why use an AI agent?
- Always on, never tired: No working hours, no PTO, no sick days. Replies to customers at 3 a.m. just like at noon.
- Thousands of customers in parallel: Holds conversations with 1,000 people at once, something no human team can match.
- Up to 80% lower operating cost: The bot handles the bulk of what a 5-person team used to, freeing your team for complex cases.
- Higher customer satisfaction: A customer who gets an answer in seconds is happier than one who waits five minutes.
Which models does the Arsigo AI agent use?
Anthropic Claude (Haiku, Sonnet, Opus), selected per plan. These models are on par with GPT-4 for natural language quality, pick up on tone and humor, keep responses concise, and hold a warm tone with customers.
Smart handoff to a human
The bot doesn't have to be everything. For complex complaints, special requests, or anything ambiguous, the Arsigo AI agent hands the conversation off to a human automatically. When the agent goes offline, the bot picks back up, the customer is never left hanging.
Who uses it?
- E-commerce (orders, products, shipping)
- Services (booking, quotes)
- Health tourism (packages, transfers, procedures)
- Education (enrolment, programs, fees)
- Real estate (listings, viewings)
- Restaurants & cafes (reservations, menu)